Organizational characteristics in concurrent engineering: Evidence from Brazilian small and medium enterprises in the medical device industry. - Glauco Henrique de Sousa Mendes; José Carlos de Toledo (Concurr. Eng. Res. Appl., 2015)

Performance measurement and its impact on Brazilian public academic libraries. - Milena Celere; Glauco Henrique de Sousa Mendes; Gilberto Miller Devós Ganga; Roberto Antonio Martins (J. Libr. Inf. Sci., 2019)

Customer Experience Literature Analysis Based on Bibliometry. - Jorge Henrique O. Silva; Glauco Henrique de Sousa Mendes; Paulo A. Cauchick Miguel; Marlene Amorim (IESS, 2020)

Integration of SERVQUAL, Analytical Kano, and QFD using fuzzy approaches to support improvement decisions in an entrepreneurial education service. - Fabiane Leticia Lizarelli; Lauro Osiro; Gilberto Miller Devós Ganga; Glauco Henrique de Sousa Mendes; Guilherme R. Paz (Appl. Soft Comput., 2021)

Roadmapping Features: A Customer-Based Perspective. - Maicon Gouvêa de Oliveira; Michèle Routley; Glauco Henrique de Sousa Mendes; Robert Phaal (IEEE Trans. Engineering Management, 2024)

Roadmapping and Digital Tools: A Systematic Literature Review. - Karina Mendes Serrano; Maicon Gouvêa de Oliveira; Glauco Henrique de Sousa Mendes; Robert Phaal; Priscila Grison (IEEE Trans. Engineering Management, 2024)