Exploring the Influence of Organizational Culture on BPM Success: The Experience of the Pernambuco Court of Accounts. - Carina Alves 001; Iveruska Jatobá; George Valença; Glória Fraga (Business Process Management Cases, 2018)

Integrating Requirements and Business Process Models in BPM Projects. - Carina Alves 001; George Valença; Glória Fraga (SEAA, 2018)

Mapping and Improvement of Processes in the Public Sector: An Experience Report at the Public Ministry of Accounts of Pernambuco. (Mapeamento e Melhoria de Processos no Setor Público: Um Relato de Experiência no Ministério Público de Contas de Pernambuco.) - Tony Silva; Maria Gizele Nascimento; George Valença; Bruno Lira; Glória Fraga; Luiz Miranda; Márcia Olivia; Sérgio Peixoto; Ermeson C. Andrade (Braz. J. Inf. Syst., 2024)