Medical text-based consultations on the Internet: A 4-year study. - Göran Umefjord; Herbert Sandström; Hans Malker; Göran Petersson (Int. J. Medical Informatics, 2008)

Evolving techniques in text-based medical consultation - Physicians' long-term experiences at an Ask the doctor service. - Anna Bell Björk; Helene Hillborg; Marika Augutis; Göran Umefjord (Int. J. Medical Informatics, 2017)