A Customer-to-carrier Gateway for Multiple Services. - Elizabeth D. Zeisler; Daniel H. Bolton; Gordon B. Jones (Int. J. Netw. Manag., 1996)

Managing the message: Message tracking. - Gordon B. Jones (NOMS, 1998)

Web-based Messaging Management Using Java Servlets. - Gordon B. Jones; Elizabeth D. Zeisler; Li-Chuan Chen (Integrated Network Management, 1999)