Customer Relationship Management system models application in higher education. - Grzegorz Futa (Ann. UMCS Informatica, 2004)

The design patterns in PHP language for the web documents aggregation model. - Grzegorz Futa (Ann. UMCS Informatica, 2005)

Analysis of functionality of distance learning platform moodle. - Grzegorz Futa; Barbara Goclowska (Ann. UMCS Informatica, 2005)

Unified Modeling Language extensions for modeling user-oriented, multi-channel access CRM systems. - Grzegorz Futa (Ann. UMCS Informatica, 2006)