An Expert System for Real Time Fault Diagnosis of the Italian Telecommunications Network. - Simona Brugnoni; Guido Bruno; Roberto Manione; Enrico Montariolo; Elio Paschetta; Luisella Sisto (Integrated Network Management, 1993)

REBUS: an object-oriented simulator for business processes. - Paolo Briccarello; Guido Bruno; Eurico Ronco (Annual Simulation Symposium, 1995)

Workforce management (WFM) issues. - Guido Bruno; Roberto Gavazzi; Paolo Di Tria; R. Bisio (NOMS, 1998)

Work Force Management (WFM). - Guido Bruno; Roberto Gavazzi; Fabio Malabocchia; Luisella Sisto (LANOMS, 1999)

SWN Models of a Contact Center: a Case Study. - Giuliana Franceschinis; Claudio Bertoncello; Guido Bruno; Giorgio Lungo Vaschetti; Antonio Pigozzi (PNPM, 2001)

To What Extent Does It Pay to Approach Open Source Software for a Big Telco Player?. - Massimo Banzi; Guido Bruno; Giovanni Caire (OSS, 2008)