Chatbots and New Audience Opportunities for Museums and Heritage Organisations. - Stefania Boiano; Ann Borda; Guiliano Gaia; Stefania Rossi; Pietro Cuomo (EVA, 2018)

Participatory Innovation and Prototyping in the Cultural Sector: A case study. - Stefania Boiano; Ann Borda; Guiliano Gaia (EVA, 2019)