A road crisis management metamodel for an information decision support system. - Guillaume Macé Ramète; Jacques Lamothe; Matthieu Lauras; Frédérick Bénaben (DEST, 2012)

Towards a predictive model for decision support in road crisis management. - Guillaume Macé Ramète; Matthieu Lauras; Laurent Steffan; Jacques Lamothe; Frédérick Bénaben; Anne-Marie Barthe-Delanoë; Helene Dolidon; Lionel Lilas (DEST, 2013)

A meta-ontology for knowledge acquisition and exploitation of collaborative social systems. - Matthieu Lauras; Frédérick Bénaben; Sébastien Truptil; Jacques Lamothe; Guillaume Macé Ramète; Aurélie Montarnal (BESC, 2014)

A Mediation Information System for Road Crisis Management Unit. - Guillaume Macé Ramète; Matthieu Lauras; Frédérick Bénaben; Jacques Lamothe (I-ESA, 2014)

Agility of Crisis Response: From Adaptation to Forecast: Application to a French Road Crisis Management Use Case. - Anne-Marie Barthe-Delanoë; Guillaume Macé Ramète; Frédérick Bénaben (ISCRAM-med, 2014)

Système d'Information de Médiation pour le pilotage réactif et anticipatif de la réponse à une situation de crise : application aux perturbations sur les réseaux routiers. (A Mediation Information System for reactive and anticipative crisis management : a road crisis application). - Guillaume Macé Ramète (2015)

Integrating Social Media and Business Process Management: Exploring the Role of AI Agents and the Benefits for Agility. - Mehran Majidian-Eidgahi; Anne-Marie Barthe-Delanoë; Dominik Bork; Sina Namaki Araghi; Guillaume Macé Ramète; Frédérick Bénaben (Business Process Management Workshops, 2023)

A Social BPM Approach to Deal with Agility. - Mehran Majidian-Eidgahi; Sina Namaki Araghi; Dominik Bork; Anne-Marie Barthe-Delanoë; Guillaume Macé Ramète; Frédérick Bénaben (MEDES, 2023)

Towards the Integration of Conversational Agents Through a Social Media Platform to Enhance the Agility of BPM. - Lala Aïcha Sarr; Paul Komlan Ayite; Anne-Marie Barthe-Delanoë; Dominik Bork; Guillaume Macé Ramète; Frédérick Bénaben (PRO-VE (1), 2024)

Towards an AI-Agent-Based Framework for Agile Business Process Management. - Lala Aïcha Sarr; Paul Komlan Ayite; Anne-Marie Barthe-Delanoë; Dominik Bork; Guillaume Macé Ramète; Frédérick Bénaben (CAiSE Forum, 2025)