Using Cases for Process Modelling: An Example from the Water Supply Industry. - Guy Saward (IEA/AIE, 1999)

Assessing Usability through Perceptions of Information Scent. - Guy Saward; Tracy Hall; Trevor Barker (IEEE METRICS, 2004)

Using Existing Website Ontologies to Assist Navigation and Exploration. - Guy Saward; Mahmood Hussain Shah; Tracy Hall (AWIC, 2005)