Transformative shift: Digital evolution in Israeli public sector agencies during an emergency period. - Hagar Gabay; Iris Reychav; Gideon Mekonnen Jonathan (CENTERIS/ProjMAN/HCist, 2024)

Adoption of AI-CRM for Public Value Creation. - Hagar Gabay; Gideon Mekonnen Jonathan; Iris Reychav (EGOVIS, 2024)