A generic service ordering interface for the customer-to-service provider environment. - Adrian Tang 001; Young Bae Choi; Deokjai Choi; Oh-Young Kang; Hai Feng Weng (NOMS, 1996)

A Customer-to-Carrier Gateway for Trouble Administration. - Elizabeth D. Zeisler; Adrian Tang 001; Deokjai Choi; Taesang Choi; Hai Feng Weng (J. Netw. Syst. Manag., 1996)