Topic Modeling and Sentiment Analysis of Online Review for Airlines. - Hye-Jin Kwon; Hyun-Jeong Ban; Jae-Kyoon Jun; Hak-Seon Kim (Inf., 2021)

Text Mining with Network Analysis of Online Reviews and Consumers' Satisfaction: A Case Study in Busan Wine Bars. - Wei Fu; Eun-Kyong Choi; Hak-Seon Kim (Inf., 2022)

A Study of Inbound Travelers Experience and Satisfaction at Quarantine Hotels in Indonesia during the COVID-19 Pandemic. - Narariya Dita Handani; Aura Lydia Riswanto; Hak-Seon Kim (Inf., 2022)

An Exploratory Study of Electronic Word-of-Mouth Focused on Casino Hotels in Las Vegas and Macao. - Mengying Tang; Hak-Seon Kim (Inf., 2022)

Navigations for Hospitality Human Resource Management Research: Observing the Keywords, Factors, Topics under the COVID-19 Pandemic. - Jue Wang; Hyun-Jeong Ban; Hyun-Woo Joung; Hak-Seon Kim (Inf., 2022)

Online Customer Reviews and Satisfaction with an Upscale Hotel: A Case Study of Atlantis, The Palm in Dubai. - Shengnan Wei; Hak-Seon Kim (Inf., 2022)

Visualizing the Landscape of Home IoT Research: A Bibliometric Analysis Using VOSviewer. - Jue Wang; Hak-Seon Kim (Sensors, 2023)

Investigating Efficiency and Innovation: An Exploratory and Predictive Analysis of Smart Airport Systems. - Angellie Williady; Narariya Dita Handani; Hak-Seon Kim (Digit., 2024)

Exploring Corporate Reputation Factors Through Cluster and Sentiment Analysis of CEO Letters. - Jue Wang; Hak-Seon Kim (Int. J. Inf. Technol. Decis. Mak., 2025)

A geospatial and big data exploration of tourism destinations: A case study of Busan, Republic of Korea. - Seieun Kim; Aura Lydia Riswanto; Angellie Williady; Reza Asriandi Ekaputra; Hak-Seon Kim (Electron. Mark., 2025)