How do social media make government more responsive?: Evidence from network analysis of Twitter use in Seoul Metropolitan City in Korea. - Seok-Jin Eom; Hanchan Hwang; Jun Houng Kim (DG.O, 2016)

Can social media increase government responsiveness? A case study of Seoul, Korea. - Seok-Jin Eom; Hanchan Hwang; Jun Houng Kim (Gov. Inf. Q., 2018)