Metrics Based Software Supplier Selection - Best Practice Used in the Largest Dutch Telecom Company. - Hans Kuijpers; Harold S. van Heeringen (IWSM/Mensura, 2012)

FPA and Quality Metrics in Contracts. - Harold S. van Heeringen; Hans Kuijpers; Rini Scholten; Frans Schoot Uiterkamp; Dirk Müller; Jolijn Onvlee; Hans Bernink; Marcel Pereboom (IWSM/Mensura, 2014)