ISPY: Automatic Issue-Solution Pair Extraction from Community Live Chats. - Lin Shi 006; Ziyou Jiang; Ye Yang; Xiao Chen 015; Yumin Zhang; Fangwen Mu; Hanzhi Jiang; Qing Wang 001 (ASE, 2021)

A first look at developers' live chat on Gitter. - Lin Shi 006; Xiao Chen 015; Ye Yang; Hanzhi Jiang; Ziyou Jiang; Nan Niu; Qing Wang 001 (ESEC/SIGSOFT FSE, 2021)

BugListener: Identifying and Synthesizing Bug Reports from Collaborative Live Chats. - Lin Shi 006; Fangwen Mu; Yumin Zhang; Ye Yang; Junjie Chen 003; Xiao Chen 015; Hanzhi Jiang; Ziyou Jiang; Qing Wang 001 (ICSE, 2022)

Bringing Open Source Communication and Development Together: A Cross-Platform Study on Gitter and GitHub. - Hanzhi Jiang; Lin Shi 006; Meiru Che; Yuxia Zhang; Qing Wang 001 (IEEE Trans. Software Eng., 2024)