A practical approach to service interactions. - Eric Kuisch; Ronald Janmaat; Harm Mulder; Iko Keesmaat (IEEE Commun. Mag., 1993)

TINA: Evolving the TMN. - Harm Mulder; Juan Pavón (J. Netw. Syst. Manag., 1997)

A spare parts model with cold-standby redundancy on system level. - Karin S. de Smidt-Destombes; Nicole P. van Elst; Ana Isabel Barros; Harm Mulder; Jan A. M. Hontelez (Comput. Oper. Res., 2011)