Determining computer support requirements: Implications for design. - Sidney E. Harris; Harvey J. Brightman (COCS, 1984)

Design Implications of a Task-Driven Approach to Unstructured Cognitive Tasks in Office Work. - Sidney E. Harris; Harvey J. Brightman (ACM Trans. Inf. Syst., 1985)

Can information technology improve managerial problem finding? - Lutfus Sayeed; Harvey J. Brightman (Inf. Manag., 1994)