Positioning I/S to achieve world-class quality performance. - Harvey Shrednick (Jerusalem Conference on Information Technology, 1990)

Empowerment: Key to IS World-Class Quality. - Harvey Shrednick; Richard J. Shutt; Madeline Weiss (MIS Q., 1992)

Building relationships with practice with RURR (really useful rigorous research) (panel session). - Carol V. Brown; M. Lynne Markus; Jack Rockart; Vallabh Sambamurthy; Harvey Shrednick (ICIS, 1997)