Going soft on quality? Process management in the Scottish software industry. - Martin Beirne; Androniki Panteli; Harvie Ramsay (Softw. Qual. J., 1997)

Participating informally: Opportunities and dilemmas in user-driven design. - Martin Beirne; Harvie Ramsay; Androniki Panteli (Behav. Inf. Technol., 1998)