Experimental Evaluation of the Use of ECAs in ecommerce Applications. - Hazel Morton; Helen McBreen; Mervyn A. Jack (From Brows to Trust, 2004)

Language learning with interactive virtual agent scenarios and speech recognition: Lessons learned. - James N. Anderson; Nancie Davidson; Hazel Morton; Mervyn A. Jack (Comput. Animat. Virtual Worlds, 2008)

User perceptions of security and usability of single-factor and two-factor authentication in automated telephone banking. - Nancie Gunson; Diarmid Marshall; Hazel Morton; Mervyn A. Jack (Comput. Secur., 2011)

Usability assessment of text-to-speech synthesis for additional detail in an automated telephone banking system. - Hazel Morton; Nancie Gunson; Diarmid Marshall; Fergus R. McInnes; Andrea Ayres; Mervyn A. Jack (Comput. Speech Lang., 2011)

Attitudes to Subtitle Duration and the Effect on User Responses in Speech Interactive Foreign Language Learning. - Hazel Morton; Nancie Gunson; Mervyn A. Jack (J. Multim., 2011)

Interactive Language Learning through Speech-Enabled Virtual Scenarios. - Hazel Morton; Nancie Gunson; Mervyn A. Jack (Adv. Hum. Comput. Interact., 2012)

Remote Channel Customer Contact Strategies for Complaint Update Messages. - Gary Douglas; Hazel Morton; Mervyn A. Jack (Int. J. Technol. Hum. Interact., 2012)

Usability Evaluation of Dialogue Designs for Voiceprint Authentication in Automated Telephone Banking. - Nancie Gunson; Diarmid Marshall; Fergus R. McInnes; Hazel Morton; Mervyn A. Jack (Int. J. Technol. Hum. Interact., 2014)