Towards a CIM Schema for RunTime Application Management. - Alexander Keller 002; Heather Kreger; Karl Schopmeyer (DSOM, 2001)

Java Management Extensions for application management. - Heather Kreger (IBM Syst. J., 2001)

Web servces management approaches. - Joel A. Farrell; Heather Kreger (IBM Syst. J., 2002)

Introduction to Web services architecture. - Karl D. Gottschalk; Stephen Graham; Heather Kreger; James Snell (IBM Syst. J., 2002)

Fulfilling the Web services promise. - Heather Kreger (Commun. ACM, 2003)

The CIM Metrics Model: Introducing flexible data collection and aggregation for performance management in CIM. - Alexander Keller 002; Oliver Benke; Markus Debusmann; Andreas Köppel; Heather Kreger; Andreas Maier 005; Karl Schopmeyer (IEEE Trans. Netw. Serv. Manag., 2004)

Management of the service-oriented-architecture life cycle. - David E. Cox 001; Heather Kreger (IBM Syst. J., 2005)

SOA Reference Architecture: Standards and Analysis. - Yuan Yuan; Bo Li 005; Heather Kreger (SmartCom, 2016)