Data and Information Quality at the Canadian Institute for Health Information. - Ann Chapman; Heather Richards; Steven Hawken (ICIQ, 2006)

Re-abstraction Study of Discharges from Ontario Case Costing Hospitals. - Heather Richards; Ann Chapman; Caroline Pelletier; Steven Hawken (ICIQ, 2006)

The National Ambulatory Care Reporting System: factors that affect the quality of its emergency data. - Debbie Gibson; Heather Richards; Ann Chapman (Int. J. Inf. Qual., 2008)

Ensuring the Quality of Health Information: The Canadian Experience. - Heather Richards; Nancy White (Handbook of Data Quality, 2013)