Benefits Realisation in Post-Implementation Development of ERP Systems: A Case Study. - Heidi Hietala; Tero Päivärinta (CENTERIS/ProjMAN/HCist, 2020)

Modes of Collaboration in Digital Transformation of Municipal Wastewater Management. - Heidi Hietala; Pekka M. Rossi; Elina Annanperä; Tero Päivärinta (ECIS, 2021)

Multilectic Forums in Digital Service Ecosystems. - Heidi Hietala; Tero Päivärinta (DG.O, 2023)

Collectively Ambidextrous Digital Service Ecosystems: A Case of Bureaucracy of Death. - Heidi Hietala; Tero Päivärinta; Elina Annanperä; Kari Liukkunen (ECIS, 2023)

Toward Collective Ambidexterity in Public Sector Digital Initiatives: A Case of the Finnish Water Sector. - Heidi Hietala; Tero Päivärinta; Elina Annanperä; Pirkko Taskinen; Kari Liukkunen (Digit. Gov. Res. Pract., 2023)

Dialectics of Reconception: Framing Compliant AI Innovation in the Public Sector. - Heidi Hietala; Raffaele Ciriello; Fanny Vainionpää; Karin Väyrynen; Arto Lanamäki (ICIS, 2024)

A model for data management and governance practices for everyday business. - Saumya Munasinghage; Heidi Hietala; Nada Elgendy (TKTP, 2024)

Not Inevitable: Navigating Labor Displacement and Reinstatement in the Pursuit of AI for Social Good. - Arto Lanamäki; Karin Väyrynen; Heidi Hietala; Elena Parmiggiani; Polyxeni Vassilakopoulou (Commun. Assoc. Inf. Syst., 2024)

Stakeholders collaborations, challenges and emerging concepts in digital twin ecosystems. - Nirnaya Tripathi; Heidi Hietala; Yueqiang Xu; Reshani Liyanage (Inf. Softw. Technol., 2024)

Governing collective ambidexterity: Antecedents, mechanisms, and outcomes in digital service ecosystems. - Heidi Hietala; Tero Päivärinta (Gov. Inf. Q., 2025)

What to Expect from the Upcoming EU AI Act Sandboxes: Panel Report. - Arto Lanamäki; Karin Väyrynen; Fanny Vainionpää; Heidi Hietala; Erkki Tervo; Alex Moltzau; Sophie Weerts; Demian Niemeyer (Digit. Soc., 2025)