Sensemaking of complex sociotechnical systems: the case of governance dashboards. - Heike Vornhagen; Brian Davis 001; Manel Zarrouk (DG.O, 2018)

Do city dashboards make sense? Conceptualising user experiences and challenges in using city dashboards. A case study. - Heike Vornhagen; Manel Zarrouk; Brian Davis 001; Karen Young (DG.O, 2021)