The impact of service offerings on service-related performance outcomes. - Heiko Gebauer; Felix Putz (Int. J. Serv. Technol. Manag., 2007)

Managing sustainable service improvements in manufacturing companies. - Heiko Gebauer; Elgar Fleisch (Kybernetes, 2007)

Organisational structures for the service business in product-oriented companies. - Heiko Gebauer; Felix Putz (Int. J. Serv. Technol. Manag., 2009)

Geld verdienen im IoT - aber wie? - Felix Wortmann; Dominik Bilgeri; Heiko Gebauer; Claudio Lamprecht; Elgar Fleisch (HMD Prax. Wirtsch., 2019)

Driving Process Innovation with IoT Field Data. - Dominik Bilgeri; Heiko Gebauer; Elgar Fleisch; Felix Wortmann (MIS Q. Executive, 2019)

Navigating Value - A Servitization Pathway for the Value Delivery of Smart Services. - Leon Marcel Adler; Felicitas Kuch; Anna Lindenthal; Heiko Gebauer (ECIS, 2024)

Design Principles for Product-Service-Software-System Innovation for Healthcare Manufacturers. - Leon Marcel Adler; Martin Ebel; Heiko Gebauer; Dipti Rathi (HICSS, 2024)

Clean Customer Master Data for Customer Analytics: A Neglected Element of Data Monetization. - Jasmin Singh; Heiko Gebauer (Digit., 2024)