Asymmetry in media spaces. - Amy Voida; Stephen Voida; Saul Greenberg; Helen Ai He (CSCW, 2008)

One size does not fit all: applying the transtheoretical model to energy feedback technology design. - Helen Ai He; Saul Greenberg; Elaine M. Huang (CHI, 2010)

A qualitative study of workplace intercultural communication tensions in dyadic face-to-face and computer-mediated interactions. - Helen Ai He; Elaine M. Huang (Conference on Designing Interactive Systems, 2014)

CulTech2015: cultural diversity and technology design. - Helen Ai He; Nemanja Memarovic; Amalia G. Sabiescu; Aldo de Moor (C&T, 2015)

Why Did They Do That?: Exploring Attribution Mismatches Between Native and Non-Native Speakers Using Videoconferencing. - Helen Ai He; Naomi Yamashita; Ari Hautasaari; Xun Cao; Elaine M. Huang (CSCW, 2017)

Two Sides to Every Story: Mitigating Intercultural Conflict through Automated Feedback and Shared Self-Reflections in Global Virtual Teams. - Helen Ai He; Naomi Yamashita; Chat Wacharamanotham; Andrea B. Horn; Jenny Schmid; Elaine M. Huang (Proc. ACM Hum. Comput. Interact., 2017)

Representing Marginalized Populations: Challenges in Anthropographics. - Priya Dhawka; Helen Ai He; Wesley Willett (CoRR, 2022)

We are the Data: Challenges and Opportunities for Creating Demographically Diverse Anthropographics. - Priya Dhawka; Helen Ai He; Wesley Willett (CHI, 2023)

The Human Behind the Data: Reflections from an Ongoing Co-Design and Deployment of a Data-Navigation Interface for Front-Line Emergency Housing Shelter Staff. - Teale W. Masrani; Helen Ai He; Geoffrey G. Messier (CHI Extended Abstracts, 2023)

"I am not alone in this": Experiences of Common Humanity and Social Connection from a Computer Science Course on the Metacognition of Learning. - Teale W. Masrani; Leanne Wu; Helen Ai He; Lora Oehlberg; Anika Achari; Ali Hazari; Syeda Zainab Khaleel; Samuel Osweiler; Nathaly Verwaal (WCCCE, 2023)

Slowing it Down: Towards Facilitating Interpersonal Mindfulness in Online Polarizing Conversations Over Social Media. - Teale W. Masrani; Jack Jamieson; Naomi Yamashita; Helen Ai He (Proc. ACM Hum. Comput. Interact., 2023)

"Shotitwo First!": Unraveling Global South Women's Challenges in Public Transport to Inform Autonomous Vehicle Design. - Ashratuz Zavin Asha; Sharifa Sultana; Helen Ai He; Ehud Sharlin (Conference on Designing Interactive Systems, 2024)

A Chatbot Won't Judge Me: An Exploratory Study of Self-disclosing Chatbots in Introductory Computer Science Classes. - Quinn Goddard; Nathan Moton; Jonathan Hudson; Helen Ai He (WCCCE, 2024)

Enthusiastic and Grounded, Avoidant and Cautious: Understanding Public Receptivity to Data and Visualizations. - Helen Ai He; Jagoda Walny; Sonja Thoma; Sheelagh Carpendale; Wesley Willett (IEEE Trans. Vis. Comput. Graph., 2024)

Understanding Data Usage when Making High-Stakes Frontline Decisions in Homelessness Services. - Teale W. Masrani; Geoffrey G. Messier; Amy Voida; Gina Dimitropoulos; Helen Ai He (Proc. ACM Hum. Comput. Interact., 2025)