National Digital Library of Finland: Putting the Resources of Culture, Science and Teaching at Everyone's Fingertips. - Heli Kautonen; Tapani Sainio; Mikael Vakkari (DH, 2010)

Focus on Users in the Open Development of the National Digital Library of Finland. - Ville Hirvonen; Heli Kautonen (DH, 2012)

Making It Everyone's Finna - Cross-Sector Collaboration and User Experience Design in a Digital Library. - Heli Kautonen (HCI (29), 2013)

Playing Dice with a Digital Library: Analysis of an Artist Using a New Information Resource for Her Art Production. - Heli Kautonen (HCI (3), 2015)

The Challenges and Opportunities of Designing National Digital Services for Cross-Border Use. - Molly Schwartz; Heli Kautonen (HCI (20), 2015)

Mind the Change!: Public Sector as an Arena for User Experience Design. - Andrea Gasparini; Heli Kautonen (NordiCHI, 2016)

Critical Look at the User-Centered Design Competencies. - Heli Kautonen; Mika P. Nieminen (NordiCHI, 2016)

Accidentally Successful Searching: Users' Perceptions of a Digital Library. - Sanna W. Kumpulainen; Heli Kautonen (CHIIR, 2017)

Conceptual Model of Stakeholders' Investment-Engagement in Public e-Services. - Heli Kautonen (IxD&A, 2017)

Research Libraries Approaching Trustworthy Artificial Intelligence. - Heli Kautonen; Andrea Gasparini (Tethics, 2023)