Analysis of performance measures in cloud-based ubiquitous SaaS CRM project systems. - You-Shyang Chen; Chienwen Wu; Heng-Hsing Chu; Chien-Ku Lin; Huan-Ming Chuang (J. Supercomput., 2018)

Identifying ambient service location problems and its application using a humanized computing model. - You-Shyang Chen; Heng-Hsing Chu; Arun Kumar Sangaiah (J. Ambient Intell. Humaniz. Comput., 2019)