Using pencil and paper, Internet and touch-tone phones for self-administered surveys: does methodology matter? - Herschel Knapp; Stuart A. Kirk (Comput. Hum. Behav., 2003)

Utilizing the ECHO Model in the Veterans Health Affairs System: Guidelines for Setup, Operations and Preliminary Findings. - Herschel Knapp; Sanjog Pangarkar (Future Internet, 2015)

A Comparison of One- and Four-Open-Chart Access: No Change in Computerized Provider Order Entry Error Rates. - Paula Scariati; Herschel Knapp; Stuart Gray (Appl. Clin. Inform., 2019)