An overview of Industry 4.0 Applications for Advanced Maintenance Services. - Hien Nguyen Ngoc; Ganix Lasa; Ion Iriarte; Gorka Unamuno (ISM, 2021)

Human-centered design for advanced services: A multidimensional design methodology. - Hien Nguyen Ngoc; Ganix Lasa; Ion Iriarte; Ariane Atxa; Gorka Unamuno; Gurutz Galfarsoro (Adv. Eng. Informatics, 2022)

Human-centred design in industry 4.0: case study review and opportunities for future research. - Hien Nguyen Ngoc; Ganix Lasa; Ion Iriarte (J. Intell. Manuf., 2022)

Development of a new set of Heuristics for the evaluation of Human-Robot Interaction in industrial settings: Heuristics Robots Experience (HEUROBOX). - Ainhoa Apraiz; Jose Antonio Mulet Alberola; Ganix Lasa; Maitane Mazmela; Hien Nguyen Ngoc (Frontiers Robotics AI, 2023)