Cross-document summarization by concept classification. - Hilda Hardy; Nobuyuki Shimizu; Tomek Strzalkowski; Ting Liu 003; Xinyang Zhang; G. Bowden Wise (SIGIR, 2002)

Semantic and dialogic annotation for automated multilingual customer service. - Hilda Hardy; Kirk Baker; Hélène Bonneau-Maynard; Laurence Devillers; Sophie Rosset; Tomek Strzalkowski (INTERSPEECH, 2003)

Data-Driven Strategies for an Automated Dialogue System. - Hilda Hardy; Tomek Strzalkowski; Min Wu 004; Cristian Ursu; Nick Webb; Alan W. Biermann; R. Bryce Inouye; Ashley McKenzie (ACL, 2004)

The Amities system: Data-driven techniques for automated dialogue. - Hilda Hardy; Alan W. Biermann; R. Bryce Inouye; Ashley McKenzie; Tomek Strzalkowski; Cristian Ursu; Nick Webb; Min Wu 004 (Speech Commun., 2006)

COLLANE: An Experiment in Computer-Mediated Tacit Collaboration. - Tomek Strzalkowski; Sarah M. Taylor; Samira Shaikh; Ben-Ami Lipetz; Hilda Hardy; Nick Webb; Tony Cresswell; Ting Liu 003; Min Wu 004; Yu Zhan; Song Chen (Aspects of Natural Language Processing, 2009)