Investigating Customer Loyalty in Service Failure-Recovery Encounter: The Moderating Role of Customer Coproduction. - Ho-Yan Kwan; Noel Yee-Man Siu; Tracy Jun-Feng Zhang (ICSSI, 2013)

Cultural Consumption and Consumer Well-Being: Implications from the Self-Determination Theory. - Noel Yee-Man Siu; Tracy Jun-Feng Zhang; Candy Ka-Yan Ho; Ho-Yan Kwan (ICSSI, 2013)

Designing VR training systems for children with attention deficit hyperactivity disorder (ADHD). - Ho-Yan Kwan; Lang Lin; Conor Fahy; Jethro Shell; Shiqi Pang; Yongkang Xing (VR Workshops, 2022)

Web XR User Interface Study in Designing 3D Layout Framework in Static Websites. - Yongkang Xing; Jethro Shell; Conor Fahy; Congyuan Wen; Zheng Da; Ho-Yan Kwan (VR Workshops, 2022)

Designing a Virtual Learning Platform for Enhanced Campus Epidemic Prevention: A VR Technology Approach. - Yongkang Xing; Ho-Yan Kwan; Fanya Xu; Qing Chen (Int. J. Hum. Comput. Interact., 2025)