Service quality in the USA and mainland China's fast-food restaurants. - Hong Qin 005; Victor R. Prybutok; Daniel A. Peak (Int. J. Serv. Stand., 2009)

Using importance ratings to create an information service quality measure. - Hollis T. Landrum; Victor R. Prybutok; Daniel A. Peak; Hong Qin 005 (Int. J. Serv. Stand., 2010)

Quantitative comparison of service quality and recoverability measures. - Hong Qin 005; Victor R. Prybutok; Jun Zhou (Int. J. Serv. Stand., 2011)

Expenditures on consumer protection and business competition. - Hong Qin 005; Kai S. Koong; Zhaojun Yang; Jun Zhou (Int. J. Mob. Commun., 2012)

Quantitative analysis of impacts of employee engagement on continuance and normative commitment. - Daniel A. Cernas Ortiz; Wai Kwan Lau; Hong Qin 005 (Int. J. Serv. Stand., 2013)

Acceptance of government-sponsored agricultural information systems in China: the role of government social power. - Yunfan Lu; Yaobin Lu; Bin Wang 001; Zhao Pan 002; Hong Qin 005 (Inf. Syst. E Bus. Manag., 2015)

How vital is the role of affect on post-adoption behaviors? An examination of social commerce users. - Babajide Osatuyi; Hong Qin 005 (Int. J. Inf. Manag., 2018)

When it comes to Satisfaction ... It depends: An empirical examination of social commerce users. - Babajide Osatuyi; Hong Qin 005; Temidayo Osatuyi; Ofir Turel (Comput. Hum. Behav., 2020)

Assessing user benefits and privacy concerns in utilitarian and hedonic mobile augmented reality apps. - Hong Qin 005; Alsius David; Ahasan Harun; Md Rasel Al Mamun; Daniel A. Peak; Victor R. Prybutok (Ind. Manag. Data Syst., 2024)