No-reference Perceptual Quality Assessment for Streaming Video Based on Simple End-to-end Network Measures. - Shengke Qiu; Huaxia Rui; Le Zhang (ICNS, 2006)

Chatter Matters: How Twitter Can Open the Black Box of Online Word-of-Mouth. - Huaxia Rui; Yizao Liu; Andrew B. Whinston (ICIS, 2010)

A Twitter-Based Prediction Market: Social Network Approach. - Liangfei Qiu; Huaxia Rui; Andrew B. Whinston (ICIS, 2011)

Designing a social-broadcasting-based business intelligence system. - Huaxia Rui; Andrew B. Whinston (ACM Trans. Manag. Inf. Syst., 2011)

Information Exchange in Prediction Markets: How Social Networks Promote Forecast Efficiency. - Liangfei Qiu; Andrew B. Whinston; Huaxia Rui (ICIS, 2012)

Information or attention? An empirical study of user contribution on Twitter. - Huaxia Rui; Andrew B. Whinston (Inf. Syst. E Bus. Manag., 2012)

Information Exchange in Prediction Markets: Do Social Networks Promote Forecast Efficiency? - Liangfei Qiu; Huaxia Rui; Andrew B. Whinston (HICSS, 2013)

Hotspot Economics: Procurement of Third-Party WiFi Capacity for Mobile Data Offloading. - Liangfei Qiu; Huaxia Rui; Andrew B. Whinston (ICIS, 2013)

Social network-embedded prediction markets: The effects of information acquisition and communication on predictions. - Liangfei Qiu; Huaxia Rui; Andrew B. Whinston (Decis. Support Syst., 2013)

Whose and what chatter matters? The effect of tweets on movie sales. - Huaxia Rui; Yizao Liu; Andrew B. Whinston (Decis. Support Syst., 2013)

Customer Service on Social Media: The Effect of Customer Popularity and Sentiment on Airline Response. - Priyanga Gunarathne; Huaxia Rui; Avi Seidmann (ICIS, 2014)

Effects of Social Networks on Prediction Markets: Examination in a Controlled Experiment. - Liangfei Qiu; Huaxia Rui; Andrew B. Whinston (J. Manag. Inf. Syst., 2014)

The Impact of Social Network Structures on Prediction Market Accuracy in the Presence of Insider Information. - Liangfei Qiu; Huaxia Rui; Andrew B. Whinston (J. Manag. Inf. Syst., 2014)

Content Sharing in a Social Broadcasting Environment: Evidence from Twitter. - Zhan Shi; Huaxia Rui; Andrew B. Whinston (MIS Q., 2014)

When Cellular Capacity Meets WiFi Hotspots: A Smart Auction System for Mobile Data Offloading. - Liangfei Qiu; Huaxia Rui; Andrew B. Whinston (HICSS, 2015)

Content Quality Assessment through Context-Free Linguistic Features: Application to Community-Based Question Answering Platforms. - Shun-Yang Lee; Huaxia Rui; Andrew B. Whinston (ICIS, 2015)

Does Self-promotion on Social Media Boost Career? Evidence from the Market for Executives. - Yanzhen Chen; Huaxia Rui; Andrew B. Whinston (WEB, 2015)

Does Reputation Management on Social Media Boost Career? Evidence from the Market for Executives. - Yanzhen Chen; Huaxia Rui; Andrew B. Whinston (ICIS, 2016)

What Drives Successful Complaint Resolutions on Social Media?: Evidence from the Airline Industry. - Priyanga Gunarathne; Huaxia Rui; Avi Seidmann (HICSS, 2017)

Link Formation on Twitter: The Role of Achieved Status and Value Homophily. - Shujing Sun; Huaxia Rui (HICSS, 2017)

Whose and What Social Media Complaints Have Happier Resolutions? Evidence from Twitter. - Priyanga Gunarathne; Huaxia Rui; Abraham Seidmann (J. Manag. Inf. Syst., 2017)

Racial Bias in Social Media Customer Service: Evidence from Twitter. - Priyanga Gunarathne; Huaxia Rui; Abraham Seidmann (ICIS, 2018)

Does Telemedicine Improve Operational Efficiency? Evidence from New York Emergency Departments. - Shujing Sun; Susan Feng Lu; Huaxia Rui (ICIS, 2018)

Social Media Strategies in Product-Harm Crises. - Shu He; Huaxia Rui; Andrew B. Whinston (Inf. Syst. Res., 2018)

Can We Trust Online Physician Ratings? Evidence from Cardiac Surgeons in Florida. - Susan Feng Lu; Huaxia Rui (Manag. Sci., 2018)

Does Technology Substitute for Nurses? Staffing Decisions in Nursing Homes. - Susan Feng Lu; Huaxia Rui; Abraham Seidmann (Manag. Sci., 2018)

When Social Media Delivers Customer Service: Differential Customer Treatment in the Airline Industry. - Priyanga Gunarathne; Huaxia Rui; Abraham Seidmann (MIS Q., 2018)

Racial Discrimination in Social Media Customer Service: Evidence from a Popular Microblogging Platform. - Priyanga Gunarathne; Huaxia Rui; Abraham Seidmann (HICSS, 2019)

Open Voice or Private Message? The Hidden Tug-of-War on Social Media Customer Service. - Shu He; Shun-Yang Lee; Huaxia Rui (HICSS, 2019)

Does Telemedicine Reduce ED Congestion? Evidence from New York State. - Shujing Sun; Susan Feng Lu; Huaxia Rui (HICSS, 2019)

Organic Advertising? The Effect of Featured Review on Consumer Rating. - Tong Wu; Abraham Seidmann; Huaxia Rui (HICSS, 2019)

Optimal Auction Design for Wi-Fi Procurement. - Liangfei Qiu; Huaxia Rui; Andrew B. Whinston (Inf. Syst. Res., 2019)

Is Best Answer Really the Best Answer? The Politeness Bias. - Shun-Yang Lee; Huaxia Rui; Andrew B. Whinston (MIS Q., 2019)

Business Practice of Social Media - Platform and Customer Service Adoption. - Shujing Sun; Yang Gao 037; Huaxia Rui (ICIS, 2020)

Does Telemedicine Reduce Emergency Room Congestion? Evidence from New York State. - Shujing Sun; Susan Feng Lu; Huaxia Rui (Inf. Syst. Res., 2020)

The Value of Humanization in Customer Service. - Yang Gao 037; Huaxia Rui; Shujing Sun (HICSS, 2021)

Chronic Complainers or Increased Awareness? The Dynamics of Social Media Customer Service. - Shujing Sun; Yang Gao 037; Huaxia Rui (HICSS, 2021)

Does Active Service Intervention Drive More Complaints on Social Media? The Roles of Service Quality and Awareness. - Shujing Sun; Yang Gao 037; Huaxia Rui (J. Manag. Inf. Syst., 2021)

Tweet to the Top? Social Media Personal Branding and Career Outcomes. - Yanzhen Chen; Huaxia Rui; Andrew B. Whinston (MIS Q., 2021)

Does Social Media Accelerate Product Recalls? Evidence from the Pharmaceutical Industry. - Yang Gao 037; Wenjing Duan; Huaxia Rui (Inf. Syst. Res., 2022)

Racial Bias in Customer Service: Evidence from Twitter. - Priyanga Gunarathne; Huaxia Rui; Abraham Seidmann (Inf. Syst. Res., 2022)

The Power of Identity Cues in Text-Based Customer Service: Evidence from Twitter. - Yang Gao 037; Huaxia Rui; Shujing Sun (MIS Q., 2022)

She? The Role of Perceived Agent Gender in Social Media Customer Service. - Junyuan Ke; Yang Gao 037; Shujing Sun; Huaxia Rui (ICIS, 2023)

AI and Jobs: Has the Inflection Point Arrived? Evidence from an Online Labor Platform. - Dandan Qiao; Huaxia Rui; Qian Xiong (CoRR, 2023)

Text Performance on the Vine Stage? The Effect of Incentive on Product Review Text Quality. - Dandan Qiao; Huaxia Rui (Inf. Syst. Res., 2023)

To Claim or Not to Claim? Impact of Owner's Business Page Claiming on Customer Evaluation. - Jong Youl Lee; Mikhail Lysyakov; Huaxia Rui (ICIS, 2024)

AI and Freelancers: Has the Inflection Point Arrived? - Dandan Qiao; Huaxia Rui; Qian Xiong (ICIS, 2024)

Dual Traits in Probabilistic Reasoning of Large Language Models. - Shenxiong Li; Huaxia Rui (CoRR, 2024)

Conversation Analytics: Can Machines Read Between the Lines in Real-Time Strategic Conversations? - Yanzhen Chen; Huaxia Rui; Andrew B. Whinston (Inf. Syst. Res., 2025)