Project-Based Learning Activity with Robotics: A Low-Cost Case Study. - Aderson Campos Passos; Fabio Luiz Junior; Humberto Henriques de Arruda (LARS/SBR/WRE, 2022)

From IFCX to CXMMI: Validation and Evolution of a Customer Experience Management Maturity Model. - Roberto P. Madruga; Édison Renato Silva; José Francisco Moreira Pessanha; Humberto Henriques de Arruda; Assed Naked Haddad (IEEE Access, 2024)