TEM: a novel perspective to modeling content onmicroblogs. - Himabindu Lakkaraju; Hyung-Il Ahn (WWW (Companion Volume), 2012)

Content Analytics System for Social Customer Relationship Management. - Meena Nagarajan; Danish Contractor; Stephen Dill; Jitendra Ajmera; Hyung-Il Ahn; Ashish Verma 001; Matthew Denesuk (ICWSM, 2013)

A CRM system for social media: challenges and experiences. - Jitendra Ajmera; Hyung-Il Ahn; Meena Nagarajan; Ashish Verma 001; Danish Contractor; Stephen Dill; Matthew Denesuk (WWW, 2013)

Sales Prediction with Social Media Analysis. - Hyung-Il Ahn; W. Scott Spangler (SRII Global Conference, 2014)

Measuring Affective-Cognitive Experience and Predicting Market Success. - Hyung-Il Ahn; Rosalind W. Picard (IEEE Trans. Affect. Comput., 2014)