The Impact of Customer Profile and Customer Participation on Customer Relationship Management Performance. - Ming-Hsien Yang; I-Ju Lin; Ji-Tsung Ben Wu (Int. J. Electron. Bus. Manag., 2009)

Exploring the Design Space of User-System Communication for Smart-home Routine Assistants. - Yi-Shyuan Chiang; Ruei-Che Chang; Yi-Lin Chuang; Shih-Ya Chou; Hao-Ping Lee; I-Ju Lin; Jian-Hua Jiang Chen; Yung-Ju Chang (CHI, 2020)

Building A Multi-Label Detection Model for Question classification of Auction Website. - I-Ju Lin; Jheng-Long Wu (ROCLING, 2020)