Intelligent Voice Agent and Service (iVAS) for Interactive and Multimodal Question and Answers. - James Lockett; Sanith Wijesinghe; Jasper Phillips; Ian Gross; Michael Schoenfeld; Walter T. Hiranpat; Phillip J. Marlow; Matt Coarr; Qian Hu (FQAS, 2019)

A computational model of facilitation in online dispute resolution. - Karl Branting; Sarah McLeod 001; Sarah Howell; Brandy Weiss; Brett Profitt; James Tanner; Ian Gross; David Shin (Artif. Intell. Law, 2023)