Electronic Commerce Implementation: A Knowledge-Based Analysis. - Ettore Bolisani; Enrico Scarso; Ian Miles; Mark Boden (Int. J. Electron. Commer., 1999)

Service production and intellectual property. - Ian Miles; Birgitte Andersen; Mark Boden; Jeremy Howells (Int. J. Serv. Technol. Manag., 2000)

Inside the software firm: co-production of knowledge and KISA in the innovation process. - M. Cristina Martinez-Fernandez; Ian Miles (Int. J. Serv. Technol. Manag., 2006)

Patterns of innovation in service industries. - Ian Miles (IBM Syst. J., 2008)

Impacts and implications of future-oriented technology analysis for policy and decision making. - Ozcan Saritas; Cristiano Cagnin; Attila Havas; Ian Miles (Technol. Anal. Strateg. Manag., 2009)

From knowledge-intensive services to knowledge-intensive service systems. - Ian Miles (Int. J. Serv. Technol. Manag., 2011)

Innovation in R&D service firms: evidence from the UK. - Xiuqin Li; Dimitri Gagliardi; Ian Miles (Technol. Anal. Strateg. Manag., 2019)

Examining dynamic system integration capabilities in knowledge boundaries of convergent service architectures: two cases of a telecommunication company. - Jong-Seok Kim; Ian Miles (Int. J. Technol. Manag., 2023)

Live Commerce Platforms: A New Paradigm for E-Commerce Platform Economy. - Junic Kim; Nianwen He; Ian Miles (J. Theor. Appl. Electron. Commer. Res., 2023)

An Empirical Game-Theoretic Analysis of Autonomous Cyber-Defence Agents. - Gregory Palmer; Luke Swaby; Daniel J. B. Harrold; Matthew Stewart; Alex Hiles; Chris Willis; Ian Miles; Sara Farmer (CoRR, 2025)

Guidelines for Applying RL and MARL in Cybersecurity Applications. - Vasilios Mavroudis; Gregory Palmer; Sara Farmer; Kez Smithson Whitehead; David Foster; Adam Price; Ian Miles; Alberto Caron; Stephen Pasteris (CoRR, 2025)