Inter-organizational collaboration structures during emergency response: A case study. - Aslak Wegner Eide; Ida Maria Haugstveit; Ragnhild Halvorsrud; María Borén (ISCRAM, 2013)

Customer support as a source of usability insight: why users call support after visiting self-service websites. - Asbjørn Følstad; Knut Kvale; Ida Maria Haugstveit (NordiCHI, 2014)

Facebook likes: a study of liking practices for humanitarian causes. - Petter Bae Brandtzæg; Ida Maria Haugstveit (Int. J. Web Based Communities, 2014)

Participation Barriers to Youth Civic Engagement in Social Media. - Petter Bae Brandtzæg; Ida Maria Haugstveit; Marika Lüders; Asbjørn Følstad (ICWSM, 2015)

Practitioner-Centered, Long-Term Testing of an ICT-based Triage System for Emergency Management. - Ida Maria Haugstveit; Eivind Lars Rake; Aslak Wegner Eide (ISCRAM, 2015)

Evaluation of a modelling language for customer journeys. - Ragnhild Halvorsrud; Ida Maria Haugstveit; Antoine Pultier (VL/HCC, 2016)

How Should Organizations Adapt to Youth Civic Engagement in Social Media? A Lead User Approach. - Petter Bae Brandtzæg; Ida Maria Haugstveit; Marika Lüders; Asbjørn Følstad (Interact. Comput., 2016)

Design Feedback From Users Through an Online Social Platform: Benefits and Limitations. - Asbjørn Følstad; Ida Maria Haugstveit; Knut Kvale; Amela Karahasanovic (Interact. Comput., 2016)

Automation in Human-Machine Networks: How Increasing Machine Agency Affects Human Agency. - Asbjørn Følstad; Vegard Engen; Ida Maria Haugstveit; John Brian Pickering (ICMMI, 2017)

Involving Users in the Design of Sharing Economy Services. - Asbjørn Følstad; Dimitra Chasanidou; Ida Maria Haugstveit; Ragnhild Halvorsrud (INSCI, 2017)

Sharing economy services as human-machine networks: implications for policy making. - Asbjørn Følstad; Marita Skjuve; Ida Maria Haugstveit; Till C. Lech (DG.O, 2018)

Supporting Collaboration in Human-Machine Crisis Management Networks. - Ida Maria Haugstveit; Marita Skjuve (HCI (2), 2018)