Improving group decision-making in IT service management by the use of a consensus-based MCDM method. - Igor P. da Silva; Alberto Sampaio Lima; José Neuman de Souza; Flávio R. C. Sousa; Lincoln S. Rocha; Thomaz E. V. da Silva (LANOMS, 2015)

A Consensus-Based Multicriteria Group Decision Model for Information Technology Management Committees. - Alberto Sampaio Lima; José Neuman de Souza; José Antão Beltrão Moura; Igor P. da Silva (IEEE Trans. Engineering Management, 2018)