Service Oriented Application Management - Do Current Techniques Meet the Requirements? - Rainer Hauck; Igor Radisic (DAIS, 2001)

Towards generic Service Management Concepts - A Service Model Based Approach. - Markus Garschhammer; Rainer Hauck; Heinz-Gerd Hegering; Bernhard Kempter; Igor Radisic; Harald Rölle; Holger Schmidt 003; Michael Langer; Michael Nerb (Integrated Network Management, 2001)

The MNM service model - Refined views on generic service management. - Markus Garschhammer; Rainer Hauck; Bernhard Kempter; Igor Radisic; Harald Rölle; Holger Schmidt 003 (J. Commun. Networks, 2001)

A Criteria Catalog Based Methodology for Analyzing Service Management Processes. - Michael Brenner 002; Igor Radisic; Martina Schollmeyer (DSOM, 2002)

A case-driven methodology for applying the MNM service model. - Markus Garschhammer; Rainer Hauck; Heinz-Gerd Hegering; Bernhard Kempter; Igor Radisic; Harald Rölle; Holger Schmidt 003 (NOMS, 2002)

Using policy-based concepts to provide service oriented accounting management. - Igor Radisic (NOMS, 2002)

Ein prozessorientierter, policy-basierter Ansatz für ein integriertes, dienstorientiertes Abrechnungsmanagement. - Igor Radisic (Verlag Dr. Hut, 2003)