Threats to Reliability and Validity of Mixed Methods Research in User eXperience. - Piotr Krawczyk; Ilia Maslov; Marcin Topolewski; Marc Pallot; Henri Lehtosaari; Jouni Huotari (ICE/ITMC, 2019)

Open Innovation in Customer Experience of Mass-Catering Service. - Ilia Maslov (ICE/ITMC, 2019)

Validating a User eXperience Model through a Formative Approach: an Empirical Study. - Marcin Topolewski; Henri Lehtosaari; Piotr Krawczyk; Marc Pallot; Ilia Maslov; Jouni Huotari (ICE/ITMC, 2019)

Usability and UX of Learning Management Systems: An Eye- Tracking Approach. - Ilia Maslov; Shahrokh Nikou (ICE/ITMC, 2020)

Towards Empirically Validated Process Modelling Education Using a BPMN Formalism. - Ilia Maslov (RCIS, 2022)

Advancing the BPMN 2.0 standard with an extended animated notation: a research program for token-based process modeling education. - Ilia Maslov; Stephan Poelmans (BIR Workshops, 2023)

Comprehension of (Business) Process Models via Tokens: An Eye-Tracking Approach. - Ilia Maslov; Stephan Poelmans (BPM (Blockchain and RPA Forum), 2024)

Measuring Internal Validity in Mixed Methods User Feedback Survey by Finding Inconsistencies with sentimentR and ChatGPT-4. - Ilia Maslov; Stephan Poelmans; Yves Wautelet (PACIS, 2024)

Facilitating the comprehension of business process models for unexperienced modelers using token-based animations. - Ilia Maslov; Stephan Poelmans (Inf. Manag., 2024)

Teaching Process Patterns in BPMN to Novice Modelers via Token Animations. - Ilia Maslov; Stephan Poelmans; Monika Malinova Mandelburger; Henderik A. Proper (PACIS, 2025)

Novice modelers' subjective comprehension and interaction with token-animated process models. - Ilia Maslov; Stephan Poelmans; Yves Wautelet; Frederik Gailly (J. Comput. Lang., 2025)