Engineering Process for Capacity-driven Web Services. - Imen Benzarti; Samir Tata; Zakaria Maamar; Nejib Ben Hadj-Alouane; Mohamed Moez Yeddes (ICEIS (1), 2010)

Context Aware Customer Experience Management: A Development Framework Based on Ontologies and Computational Intelligence. - Hafedh Mili; Imen Benzarti; Marie-Jean Meurs; Abdellatif Obaid; Javier Gonzalez-Huerta; Narjes Haj-Salem; Anis Boubaker (Sentiment Analysis and Ontology Engineering, 2016)

A Development Framework for Customer Experience Management Applications: Principles and Case Study. - Imen Benzarti; Hafedh Mili (ICEBE, 2017)

A Content Based e-Commerce Recommendation Approach Under the Veristic Framework. - Imen Benzarti; Hafedh Mili; Amandine Paillard (ICEBE, 2019)

CxDev: A Case Study in Domain Engineering for Customer eXperience Management. - Imen Benzarti; Hafedh Mili; Abderrahmane Leshob (ICSR, 2020)

Modeling and Personalising the Customer Journey: The Case for Case Management. - Imen Benzarti; Hafedh Mili; Renata Medeiros de Carvalho (EDOC, 2021)

Towards an Agile Approach for Business Process Reengineering. - Naoufel Koussani; Abderrahmane Leshob; Pierre Hadaya; Imen Benzarti; Hafedh Mili (ICEBE, 2022)

Towards a Goal-oriented Method for Software Solutions Prioritization. - Prisca Petelo; Abderrahmane Leshob; Imen Benzarti; Hafedh Mili (MODELSWARD, 2022)

Domain engineering for customer experience management. - Imen Benzarti; Hafedh Mili; Renata Medeiros de Carvalho; Abderrahmane Leshob (Innov. Syst. Softw. Eng., 2022)

On the Impact of Development Frameworks on Mobile Apps. - Parsa Karami; Ikram Darif; Cristiano Politowski; Ghizlane El-Boussaidi; Sègla Kpodjedo; Imen Benzarti (APSEC, 2023)

A Model-driven Method to Design SoaML Services from BPMN Models: Principles, Proof-of-concept, and Validation. - Redouane Blal; Abderrahmane Leshob; Imen Benzarti; Hafedh Mili; Omar Khadeer Hussain (HICSS, 2023)

A Model-driven and Template-based Approach for Requirements Specification. - Ikram Darif; Cristiano Politowski; Ghizlane El-Boussaidi; Imen Benzarti; Sègla Kpodjedo (MODELS, 2023)

Discovering Reusable Functional Features in Legacy Object-Oriented Systems. - Hafedh Mili; Imen Benzarti; Amal Elkharraz; Ghizlane El-Boussaidi; Yann-Gaël Guéhéneuc; Petko Valtchev (IEEE Trans. Software Eng., 2023)

Towards an Approach for Generating iStar Goal Models from Journey Maps. - Imen Benzarti (RE Workshops, 2024)

Evaluating Open Source IoT Platforms: A GitHub Analysis. - Mahdi Turki; Ghizlane El-Boussaidi; Imen Benzarti; Hafedh Mili (SERP4IoT, 2024)

A rule-based method to effectively adopt robotic process automation. - Maxime Bédard; Abderrahmane Leshob; Imen Benzarti; Hafedh Mili; Raqeebir Rab; Omar Hussain 002 (J. Softw. Evol. Process., 2024)

SOA Services Identification and Design Methods From Business Models: A Systematic Literature Review. - Redouane Blal; Abderrahmane Leshob; Hafedh Mili; Imen Benzarti; Pierre Hadaya; Raqeebir Rab (IEEE Access, 2025)