Understanding How Users Experience the Physiological Expression of Non-humanoid Voice-based Conversational Agent in Healthcare Services. - Inchan Jung; Hankyung Kim; Youn-Kyung Lim (Conference on Designing Interactive Systems, 2021)

Understanding the Negative Aspects of User Experience in Human-likeness of Voice-based Conversational Agents. - Hyeji Kim; Inchan Jung; Youn-Kyung Lim (Conference on Designing Interactive Systems, 2022)