Social Robots in Service Contexts: Exploring the Rewards and Risks of Personalization and Re-embodiment. - Samantha Reig; Michal Luria; Elsa Forberger; Isabel Won; Aaron Steinfeld; Jodi Forlizzi; John Zimmerman (Conference on Designing Interactive Systems, 2021)

Mental Synchronization in Human Task Demonstration: Implications for Robot Teaching and Learning. - Julia Oppenheim; Jindan Huang; Isabel Won; Chien-Ming Huang 001 (HRI (Companion), 2021)

Owning Mistakes Sincerely: Strategies for Mitigating AI Errors. - Amama Mahmood; Jeanie W. Fung; Isabel Won; Chien-Ming Huang 001 (CHI, 2022)