Simulation of the Queston Physician Network. - James R. Swisher; J. Brian Jun; Sheldon H. Jacobson; Osman Balci (WSC, 1997)

Application of discrete-event simulation in health care clinics: A survey. - J. Brian Jun; Sheldon H. Jacobson; James R. Swisher (J. Oper. Res. Soc., 1999)

Modeling and analyzing a physician clinic environment using discrete-event (visual) simulation. - James R. Swisher; Sheldon H. Jacobson; J. Brian Jun; Osman Balci (Comput. Oper. Res., 2001)