Battling Spam: The Evolution of Mail Feedback Loops. - J. D. Falk; Murray S. Kucherawy (IEEE Internet Comput., 2010)

Complaint Feedback Loop Operational Recommendations. - J. D. Falk (RFC, 2011)

Redaction of Potentially Sensitive Data from Mail Abuse Reports. - J. D. Falk; Murray S. Kucherawy (RFC, 2012)

Creation and Use of Email Feedback Reports: An Applicability Statement for the Abuse Reporting Format (ARF). - J. D. Falk; Murray S. Kucherawy (RFC, 2012)