Mining user session data to facilitate user interaction with a customer service knowledge base in RightNow Web. - Doug Warner; J. Neal Richter; Stephen D. Durbin; Bikramjit Banerjee (KDD, 2001)

RightNow eService Center: Internet Customer Service Using a Self-Learning Knowledge Base. - Stephen D. Durbin; Doug Warner; J. Neal Richter; Zuzana Gedeon (AAAI/IAAI, 2002)

Information Self-Service with a Knowledge Base That Learns. - Stephen D. Durbin; Doug Warner; J. Neal Richter; Zuzana Gedeon (AI Mag., 2002)

EA models and population fixed-points versus mutation rates for functions of unitation. - J. Neal Richter; John T. Paxton; Alden H. Wright (GECCO, 2005)

Adaptive Evolutionary Algorithms on Unitation, Royal Road and Longpath Functions. - J. Neal Richter; John T. Paxton (Computational Intelligence, 2005)

Strong recombination, weak selection, and mutation. - Alden H. Wright; J. Neal Richter (GECCO, 2006)

Adaptive web sites: user studies and simulation. - Doug Warner; Stephen D. Durbin; J. Neal Richter; Zuzana Gedeon (WWW, 2006)

Ignoble Trails - Where Crossover Is Provably Harmful. - J. Neal Richter; Alden H. Wright; John T. Paxton (PPSN, 2008)

On the movement of vertex fixed points in the simple GA. - Alden H. Wright; Tomás Gedeon; J. Neal Richter (FOGA, 2011)