Optimal solution of cellular manufacturing system design: Benders' decomposition approach. - Sunderesh S. Heragu; Ja-Shen Chen (Eur. J. Oper. Res., 1998)

Stepwise decomposition approaches for large scale cell formation problems. - Ja-Shen Chen; Sunderesh S. Heragu (Eur. J. Oper. Res., 1999)

An Exploratory Study Of The Effects Of Information And Communication Technology On Customer Relationship Management And Customer Lock-In. - Ja-Shen Chen; Hooi Ng (PACIS, 2004)

Information technology adoption for service innovation practices and competitive advantage: the case of financial firms. - Ja-Shen Chen; Hung-Tai Tsou (Inf. Res., 2007)

Forecasting VoWLAN technology for the Taiwan mobile telecommunication industry. - Jonathan C. Ho; Ja-Shen Chen (Technol. Anal. Strateg. Manag., 2009)

The influence of interfirm codevelopment competency on e-service innovation. - Hung-Tai Tsou; Ja-Shen Chen (Inf. Manag., 2012)

Co-opetition and Service Innovation. - Fu-Shan Tseng; Ja-Shen Chen; Hua-Hung Weng (ICSSI, 2013)

Impact of Website Interface on Customer Experience and Engagement Intention in Online Hotel Booking. - Tran-Thien-Y. Le; Ja-Shen Chen (Int. J. Inf. Syst. Serv. Sect., 2022)

How does digital technology usage benefit firm performance? Digital transformation strategy and organisational innovation as mediators. - Hung-Tai Tsou; Ja-Shen Chen (Technol. Anal. Strateg. Manag., 2023)

The Effects of Attributes of Non-Immersive Virtual Reality on Customers' Experience of Video Tours under Social Distancing for COVID-19. - Tran-Thien-Y. Le; Ja-Shen Chen; Ngoc B. Nguyen (Int. J. Hum. Comput. Interact., 2024)

Digital organisational restructuring on business value creation in SMEs during the COVID-19 pandemic. - Ja-Shen Chen; Mai Dình Khiêm; Hung-Tai Tsou (Technol. Anal. Strateg. Manag., 2024)